FAQ

Application

• Can I use all deodorants during pregnancy and breastfeeding?

  Yes, you can safely use all PHYSTINE deodorants during pregnancy and while breastfeeding. If you notice a reaction to one of our natural active ingredients, please stop using it.

• Can teenagers use the deodorants?

  Yes, the deodorants can also be used by teenagers.

• Can I use the deodorant several times a day?

  Yes, you can use the deodorant as often as you like. You may need to use it more often at the beginning than after a few days or weeks, when your sweat odour has naturally regulated itself.

• Can PHYSTINE facial care products be combined with each other?

  Yes, you can combine face serums No.2 and No.3 with each other. For example, you can use face serum No.2 in the morning and face serum No.3 in the evening or vice versa. However, you should not have any skin blemishes or acne when using No.2. You can also apply Eye Essence as a firming night cream around the eyes in the evening for all skin types.

• Can I use the lip balm on other parts of the body besides the lips?

  You can use the lip balm all over the body as a care or wound care stick. Lip care is also ideal for very dry areas, eczema or neurodermatitis.

• Can I get advice on PHYSTINE products?

  Yes, you are welcome to contact us at any time by email at info@phystine.com.

Deodorants

• Can I use all deodorants during pregnancy and breastfeeding?

  Yes, you can safely use all PHYSTINE deodorants during pregnancy and while breastfeeding. If you notice a reaction to one of our natural active ingredients, please stop using it.

• Can teenagers use the deodorants?

  Yes, the deodorants can also be used by teenagers.

• Can I use the deodorant several times a day?

  Yes, you can use the deodorant as often as you like. You may need to use it more often at the beginning than after a few days or weeks, when your sweat odour has naturally regulated itself.

• How can I refill the Refill Wood Deodorant Stick?

  As soon as your deodorant is used up, you can simply place your deodorant refill on the stainless steel plate and turn the plate all the way down using the twist mechanism. The filling then moves into the wooden stick when the plate is turned down. If it doesn't move down with you, you can simply press the filling carefully into the wooden sleeve with your finger as soon as the plate is at the bottom of the wooden stick and you can no longer turn it any further.

• Does a deodorant variant have a stronger effect against the formation of sweat odour?

  Yes, Deodorant No.1 Organic Cypress Bergamot has a slightly stronger effect on heavy sweating than Deodorant No.2 Organic Orange Mint.

• Do the deodorants also work against sweating?

  Both deodorant variants reduce perspiration, but do not prevent it. Sweating is a natural process of the body to equalise temperature and regulate body function. We do not want to prevent this function.

• Does a deodorant variant reduce sweating more?

  Yes, Deodorant No.1 reduces perspiration slightly more than Deodorant No.2.

• Do the deodorants stain clothing?

  Most of our customers would say no. However, as our deodorants contain oil, there may be some residue left on clothing. However, if you leave the deodorant to absorb after use, you should not have this problem. If you do find grease stains on your clothes, they can be washed out with a normal wash without leaving any residue.

• Can the deodorants also combat the smell of sweat in clothing with synthetic/artificial fibres?

  Yes, very good indeed! The more often you sweat into your clothes with a PHYSTINE deodorant, the better the sweat odour, which is often already trapped in clothing with plastic content, is neutralised.

Facial serums

• Can PHYSTINE facial care products be combined with each other?

  Yes, you can combine face serums No.2 and No.3 with each other. For example, you can use face serum No.2 in the morning and face serum No.3 in the evening or vice versa. However, you should not have any blemishes or acne when using No.2. You can also apply Eye Essence around the eyes in the evening as firming night care for all skin types.

• Do the facial serums leave a greasy film?

  Serum No.3 is absorbed very quickly and leaves no greasy film. Serum No.2 is slightly moisturizing. For very dry to normal skin, Serum No.2 is also absorbed very quickly. For oily skin, it can leave a slight oily film that disappears over time.

• Can I apply make-up over the face serums?

  Yes, you can apply make-up or powder without hesitation. You'll soon get the hang of it.

• Can teenagers also use the lifting products?

  Yes, the natural astaxanthin in Face Serum No.3 and Eye Essence No.4 not only has firming properties, but also scavenges free radicals and has an anti-inflammatory effect.

Lip care

• Can something happen to my baby/child if it has had the lip balm in its mouth or has bitten it off?

  No, it can't happen as all ingredients are natural and food-safe.

• Can I use the lip balm on other parts of the body besides the lips?

  You can use the lip balm all over the body as a care or wound care stick. Lip care is also ideal for very dry areas, eczema or neurodermatitis.

product consultant

• Which facial care is suitable for blemished skin?

  It is best to use our face serum No.3 twice a day for blemishes.

• Which facial care is suitable for acne?

  It is best to use our face serum No.3 2-3 times a day for acne.

• Which facial care is suitable for mature skin?

  Our Face Serum No.3 and Eye Essence No.4 are the best combination for anti-wrinkle care. Both care products contain natural astaxanthin, which is the strongest antioxidant available on the market and promotes collagen formation in your skin, thus firming your skin from the inside.

• Which facial care is suitable for very dry skin?

  If you have no blemishes, it is best to use our Facial Serum No.2 twice a day for very dry skin. If you have very dry skin and blemishes, you should use our Facial Serum No.3 2-3 times a day.

• Which facial care is suitable for atopic dermatitis?

  If you do not have blemishes, it is best to use our Facial Serum No. 2 twice a day for atopic dermatitis. If you have atopic dermatitis and blemishes, you should use our Facial Serum No. 3 2-3 times a day.

• Can children also use the lip balm?

  Yes, children and even babies can also use PHYSTINE lip care. It is also perfect for very dry skin, eczema or as a wound care stick.

• Can I get advice on PHYSTINE products?

  Yes, you are welcome to contact us at any time by email at info@phystine.com.

• Which products are suitable against wrinkles?

  Facial Serum No.3 and Eye Essence No.4 promote the natural build-up of collagen and have a firming effect.

Safety

• Can something happen to my baby/child if it has had the lip balm in its mouth or has bitten it off?

  No, it can't happen as all ingredients are natural and food-safe.

• Could it be that I cannot tolerate a care product?

  Yes, you may react to the natural ingredients such as allergens from our essential oils. If so, please pause or stop using them.